Provider News Feed

The Texas Department of State Health Services (DSHS) is allowing any facility, organization, or healthcare provider licensed to process or administer vaccines or provide vaccination services to enroll to become COVID-19 vaccine providers. Please click here to learn about the process and requirements for enrollment. For the most up-to-date information about the COVID-19 vaccine in Texas, check the DSHS website and social media accounts often, as information is subject to change.

Effective immediately, MCNA has a new mailing address for the submission of paper claims. Please click here for the new mailing address and more information about claims submission options with MCNA.

Online Webinars

MCNA is hosting the following online webinar training sessions:

• November 24, 2020: New Credentialing Process
• December 29, 2020: Provider Portal Training
• January 26, 2021: Submission of X-Rays, Narratives, and Photos

All webinars are available in either a 9:30am or 11:00am session.

To RSVP

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. For questions, please contact the MCNA Provider Relations Department at 1-855-776-6262.

The Texas Health and Human Services Commission (HHSC) is inviting all Texas Medicaid and CHIP providers to complete a short survey about the effects of COVID-19. The information you provide will help HHSC and legislators determine funding to help with short- and long-term impacts on providers. Please click here to fill out the Texas HHSC 2020 COVID-19 Impact Survey by 5 p.m. on November 10.

We are excited to announce the release of an enhanced claims entry feature for MCNA's Provider Portal, which will allow you to add treatment codes from approved pre-authorizations to your claims with a single click. Read our provider bulletin for more information about this new Portal feature.

MCNA's credentialing and re-credentialing process is changing to align with new state-mandated requirements. MCNA is hosting the following online webinar training sessions to discuss these changes:

• September 22, 2020: 9:00am-10:15am, 12:00pm-1:15pm, or 3pm-4:15pm
• September 23, 2020: 9:00am-10:15am, 12:00pm-1:15pm, or 3pm-4:15pm
• September 24, 2020: 9:00am-10:15am, 12:00pm-1:15pm, or 3pm-4:15pm
• September 25, 2020: 9:00am-10:15am, 12:00pm-1:15pm, or 3pm-4:15pm
• September 28, 2020: 9:00am-10:15am, 12:00pm-1:15pm, or 3pm-4:15pm
• September 29, 2020: 9:00am-10:15am, 12:00pm-1:15pm, or 3pm-4:15pm
• September 30, 2020: 9:00am-10:15am, 12:00pm-1:15pm, or 3pm-4:15pm
• October 1, 2020: 9:00am-10:15am, 12:00pm-1:15pm, or 3pm-4:15pm
• October 2, 2020: 9:00am-10:15am, 12:00pm-1:15pm, or 3pm-4:15pm
• October 5, 2020: 9:00am-10:15am or 3pm-4:15pm
• October 7, 2020: 9:00am-10:15am or 3pm-4:15pm
• October 9, 2020: 9:00am-10:15am or 3pm-4:15pm

To RSVP

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. For questions, please contact the MCNA Provider Relations Department at 1-855-776-6262.

Online Webinars

MCNA is hosting the following online webinar training sessions:

• August 27, 2020: Caries Risk Assessment
• September 29, 2020: Member Services and MAOS
• October 27, 2020: Provider Portal Training

All webinars are available in either a 9:30am or 11:00am session.

To RSVP

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. For questions, please contact the MCNA Provider Relations Department at 1-855-776-6262.

Beginning October 1, 2020, all credentialing information for contracted Texas Medicaid and CHIP providers will be collected by Aperture, the Credentialing Verification Organization contracted with the Texas Association of Health Plans (TAHP). Please read the Introduction to the Texas Credentialing Alliance for Dental Providers from TAHP to learn more and sign up for an introductory webinar.

Eligible dentists participating in Medicaid and CHIP have until August 28, 2020, to apply for funding from the CARES Act Provider Relief Fund. The requirements for eligibility have been updated. Please click here to read the HHS announcement.

New therapeutic dental benefit criteria for THSteps will go into effect for dates of service beginning September 1, 2020. Please click here for more information and links to additional resources.