Provider News Feed

Read the latest news and information from MCNA for our Texas Medicaid and CHIP providers.


New Clinical Practice Guidelines Now Available

Posted: April 15, 2022

MCNA has adopted new Clinical Practice Guidelines (CPGs). Our approved CPGs can be downloaded from MCNA's website.

View News Article

HHSC Provider Webinar: External Medical Review

Posted: March 11, 2022

The Texas Health and Human Services Commission (HHSC) has released a new training presentation to assist providers in understanding their role/responsibilities related to the External Medical Review process. Your office may access this important webinar at https://register.gotowebinar.com/recording/4623254401546558726.

Upcoming Training Webinars

Posted: February 4, 2022

Online Webinars

MCNA is hosting the following online webinar training sessions:

  • February 22, 2022: CHIP Presentation
  • March 29, 2022: New Credentialing Process
  • April 26, 2022: Submission of X-Rays, Narratives, and Photos

All webinars are available in either a 9:30am or 11:00am session.

To RSVP

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. For questions, please contact the MCNA Provider Relations Department at 1-855-776-6262.


Updates to MCNA's Provider Manual

Posted: November 17, 2021

A new version of the Texas Medicaid and CHIP Provider Manual is now available. You will find a summary of the changes in the Revision History located at the back of the manual. We encourage you to download a copy of the new Texas Provider Manual today at http://manuals.mcna.net/texas.


Upcoming Training Webinars

Posted: November 16, 2021

Online Webinars

MCNA is hosting the following online webinar training sessions:

  • November 30, 2021: New Credentialing Process
  • December 21, 2021: Charting Requirements
  • January 25, 2022: New Rules for Sedation of Pediatric and High-Risk Patients

All webinars are available in either a 9:30am or 11:00am session.

To RSVP

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. For questions, please contact the MCNA Provider Relations Department at 1-855-776-6262.


Upcoming Training Webinars

Posted: August 26, 2021

Online Webinars

MCNA is hosting the following online webinar training sessions:

  • August 31, 2021: Charting Requirements
  • September 28, 2021: Claims, Complaints, and Appeals
  • October 26, 2021: CHIP Presentation

All webinars are available in either a 9:30am or 11:00am session.

To RSVP

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. For questions, please contact the MCNA Provider Relations Department at 1-855-776-6262.


Updates to MCNA's Provider Manual

Posted: August 17, 2021

A new version of the Texas Provider Manual for Medicaid and CHIP is now available. You will find a summary of the changes in the Revision History located at the back of the manual. We encourage you to download a copy of the new Provider Manual today at http://manuals.mcna.net/texas.


Coverage Reinstatement for CHIP Renewal Population

Posted: August 11, 2021

The Texas Health and Human Services Commission (HHSC) has identified a portion of CHIP members in the July 2021 renewal population that received incorrect information in their renewal packets, resulting in their coverage ending effective July 31, 2021. HHSC is sending a notice and renewal packet to the identified population. MCNA is contacting all affected members enrolled with us to encourage them to complete and submit the packet for coverage renewal as soon as possible. Click here to learn more about coverage renewal for these members.


Updated Updated Criteria for Dental Therapy Under General Anesthesia Form

Posted: August 10, 2021

Texas Health Steps (THSteps) has released an updated Criteria for Dental Therapy Under General Anesthesia Form. Providers are encouraged to begin using this new form immediately. For details about the updates and links to access the form and more, please click here.


First Dental Home Certification Process

Posted: June 30, 2021

Texas Health and Human Services-Texas Health Steps revised the First Dental Home (FDH) Certification Application in August 2020. The online FDH training course and revised FDH Certification Application must be completed and submitted to Texas Health Steps by July 27, 2021. Click here for more information and a step-by-step guide to certification.