Provider News Feed

Read the latest news and information from MCNA for our Texas Medicaid and CHIP providers.


Restorations: New Review Process for Standard of Care

Posted: February 7, 2019

A new review process for standard of care for restorations will go into effect March 9, 2019. Please click here to read MCNA's provider bulletin for full details about this change and all associated requirements. If you have questions, please contact MCNA’s Provider Hotline at 1-855-776-MCNA (6262). We appreciate your participation in our network and look forward our continued partnership in care for the Medicaid and CHIP children of Texas.

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Provider Quick Reference Guide

Posted: February 7, 2019

A new provider quick reference guide is available for your office, which lists important contact and other plan information. Please download your copy at http://guides.mcna.net/qrg-tx.

Upcoming Training Webinars

Posted: February 6, 2019

Online Webinars

MCNA is hosting the following online webinar training sessions:

  • February 26, 2019 - CHIP Presentation
  • March 26, 2019 - Claims, Appeals, & Complaints Webinar
  • April 30, 2019 - Submission of X-rays, Narratives, and Photos

All webinars are available in either a 9:30am or 11:00am session.

To RSVP

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. For questions, please contact the MCNA Provider Relations Department at 1-855-776-6262.


Portal Training Webinar

Posted: January 11, 2019

MCNA is hosting an online webinar training session on January 29, 2019, focusing on how to use our Provider Portal.

Please RSVP if you would like to attend this online webinar by emailing TexasSeminars@mcna.net with your name, contact information, and office information with the time you would like to attend the webinar. For questions, please contact the MCNA Provider Hotline at 1-855-776-6262.


Provider Lunch and Learn Training in San Antonio

Posted: January 9, 2019

Please join us February 19, 2019, at 11:00am-2:00pm CST for a Lunch & Learn event at:

Henry's Puffy Tacos
6030 Bandera Rd
San Antonio, Texas 78238

UPDATE: This event has reached full capacity. Please check back soon as we will be adding another session date.

Lunch will be provided for all attendees. Please RSVP if you would like to attend the session. Email TexasSeminars@mcna.net with your name, contact info, and office information. For questions, please contact the MCNA Provider Hotline at 1-855-776-6262.