Provider News Feed
Read the latest news and information from MCNA for our Texas Medicaid and CHIP providers.
Dental Details Newsletter: Winter 2024
Posted: December 12, 2024
The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.
In this issue:
Using MCNA's Practice Site Performance Summary
The Importance of Cultural Competency
New Clinical Practice Guidelines
Exclusions and Protecting Your Patients
Question of the Quarter
If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.
Updates to MCNA's Provider Manual
Posted: December 6, 2024
Version 1.24 of the Texas Medicaid and CHIP Provider Manual is now available. You will find a summary of the changes in the Revision History located at the back of the manual. We encourage you to download a copy of the new Texas Provider Manual today at https://manuals.mcna.net/texas.
Provider Nondiscrimination for Vaccine Status
Posted: November 7, 2024
MCNA would like to share some important information with you regarding House Bill 44 and amendments to Texas Government Code regarding provider nondiscrimination for vaccine status. Please read our latest Provider Bulletin to learn more.
Clinical Practice Guidelines Updated October 2024
Posted: October 23, 2024
We have updated our Clinical Practice Guidelines (CPGs). MCNA's approved CPGs can be found under the "Guides and Tools" section of our website and the "Support and Downloads" page in the Provider Portal.
Join MCNA at SmileCon 2024
Posted: October 9, 2024
ADA members, get ready for SmileCon 2024! Come visit the MCNA team on October 18-19 at booth #543 to snap some pictures at our selfie studio and register for our iPad raffle. Looking forward to seeing our Dental Superheroes in New Orleans!
Important Benefit Updates
Posted: October 2, 2024
MCNA would like to share some important information with you regarding changes to the administration of vaccines effective October 1, 2024. Please review our provider bulletin carefully and contact MCNA Provider Relations with any questions you may have.
Upcoming Training Webinars
Posted: October 2, 2024
MCNA is hosting the following online webinar training sessions:
October 29, 2024
11:00am or 1:30pm: Corrected Claims Process
November 26, 2024
11:00am or 1:30pm: CHIP Presentation
December 17, 2024
11:00am or 1:30pm: Credentialing
Please visit our Provider Training Webinars page to RSVP at least 24 hours before the scheduled webinar to ensure that you receive an invite. For questions, please contact the MCNA Provider Hotline at 1-855-776-6262.
Dental Details Newsletter: Fall 2024
Posted: September 30, 2024
The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.
In this issue:
Our Case Management Team: Here to Help
MCNA's Provider Training Webinars
New Clinical Practice Guidelines
Drive Traffic and Build Trust with an Email Newsletter
Question of the Quarter
If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.
Resolving Overpayments
Posted: September 16, 2024
As a committed partner in combatting fraud, waste, and abuse in the Medicaid Program, MCNA works to prevent and recover overpayments paid to providers. Please refer to our latest Provider Bulletin to learn more about your office's role in identifying and recovering overpayments.
Updates to MCNA's Provider Manual
Posted: July 15, 2024
A new version of the Texas Medicaid and CHIP Provider Manual is now available. You will find a summary of the changes for v1.23 in the Revision History located at the back of the manual. We encourage you to download a copy of the new Texas Provider Manual today at https://manuals.mcna.net/texas.