Provider News Feed

Read the latest news and information from MCNA for our Texas Medicaid and CHIP providers.


Practice Site Performance Summary

Posted: April 23, 2020

A new administrative tool is now available for your office. The Practice Site Performance Summary provides you with an overall summary report of your practice's operational and clinical performance outcomes. Click here to read more about this innovative new tool from MCNA.

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ADA Resources on COVID-19

Posted: April 22, 2020

The American Dental Association (ADA) has released interim guidance for the screening of patients to identify COVID-19 infection, and methods to minimize the risk of transmission. Please click here to review these recommended resources.


COVID-19 CHIP Copay Waiver

Posted: April 14, 2020

CHIP copayments are waived for services provided from March 13, 2020, through April 30, 2020. Click here to learn more about this waiver and how it may affect your office.


Announcements from HHSC and the Texas OIG

Posted: April 10, 2020

Please see the following important information from the Texas Health and Human Services Commission (HHSC) and the Texas Office of Inspector General (OIG). Click here to read HHSC's bulletin about resources available through the CARES Act. Click here to read OIG’s notice about deadline extensions.


Health Alert: Coronavirus Disease 2019 (COVID-19)

Posted: March 5, 2020

The Texas Department of State Health Services (DSHS) has prepared a guide with recommendations for healthcare personnel evaluating patients for possible coronavirus disease 2019 (COVID-19) infection. Please click here to access the full guide.


Upcoming Training Webinars

Posted: February 20, 2020

Online Webinars

MCNA is hosting the following online webinar training sessions regarding CHIP:

  • February 25, 2020
  • March 31, 2020
  • April 28, 2020

All webinars are available in either a 9:30am or 11:00am session.

To RSVP

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. For questions, please contact the MCNA Provider Relations Department at 1-855-776-6262.


Updated Provider Manual Effective March 7, 2020

Posted: February 6, 2020

A new version of the Texas Provider Manual will go into effect March 7, 2020. To download a preview copy of the new manual, go to http://manuals.mcna.net/texas?v=1.12. Click here to view the most current updates. You can also view the entire "Revision History" section located at the back of the manual. The current Texas Provider Manual is always accessible at http://manuals.mcna.net/texas.

Please contact your Provider Relations Representative for additional information regarding these changes.


Updated Provider Manual Effective January 18, 2020

Posted: December 20, 2019

A new version of the Texas Provider Manual will go into effect January 18, 2020. To download a preview copy of the new manual, go to http://manuals.mcna.net/texas?v=1.11. Click here to view a list of updates. You can also view more information in the "Revision History" section of the manual. The current Texas Provider Manual is always accessible at http://manuals.mcna.net/texas.

Please contact your Provider Relations Representative for additional information regarding these changes.


Rate Change Notice

Posted: December 19, 2019

The CDT code D7111 is being updated to require additional information, and the fee has been changed to match the HHSC rate and the rate of the other dental plan. As a result, effective January 18, 2020, the reimbursement rate for CDT D7111 will be $11.47 and the coverage description will be: TIDs #A-T and AS-TS. A Birth-20. All primary teeth within the normal exfoliation period will require submission of an x-ray (or intraoral photograph if the tooth cannot be seen radiographically) and rationale.


Important Update About ADA Dental Claim Forms

Posted: December 17, 2019

Effective January 1, 2020, the Texas Medicaid & Healthcare Partnership (TMHP) will only accept the 2018 or 2019 versions of the American Dental Association (ADA) Dental Claim Form. Please click here to read more.