Provider News Feed

Read the latest news and information from MCNA for our Texas Medicaid and CHIP providers.


Upcoming Training Webinars

Posted: August 14, 2019

Online Webinars

MCNA is hosting the following online webinar training sessions:

  • August 27, 2019 - Claims, Complaints, and Appeals
  • September 24, 2019 - Portal Training
  • October 29, 2019 - Member Services/MAOS

All webinars are available in either a 9:30am or 11:00am session.

To RSVP

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. For questions, please contact the MCNA Provider Relations Department at 1-855-776-6262.

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Sedation of High-Risk and Pediatric Patients

Posted: August 14, 2019

On or after September 1, 2019, a permit holder may not administer sedation/anesthesia under a level 2, level 3, or level 4 permit to a pediatric patient unless the permit holder has completed the requirements and has received authorization from the Board to administer sedation/anesthesia to high-risk or pediatric patients. Click here to learn more and get links to the necessary application forms.

Once you have received your approval letter from the Texas State Board of Dental Examiners, please submit it to mcnacredentialing@mcna.net. Please use the subject line, “Texas Pediatric Sedation Authorization Course.”


New Pediatric Sedation / Anesthesia Requirement

Posted: August 1, 2019

Effective September 1, 2019, dentists holding level 2 – 4 anesthesia permits cannot administer sedation / anesthesia to patients younger than 13 years of age without an authorization to do so issued by the Texas State Board of Dental Examiners (TSBDE). Click here to read more about meeting this requirement through a new continuing education course offered by the Texas Dental Association.

Once you complete the required courses please submit your course completion documentation to mcnacredentialing@mcna.net. Please use subject line “Texas Pediatric Sedation Authorization Course."


Updates to MCNA's Provider Manual



Posted: July 3, 2019

A new version of the MCNA's Provider Manual for Texas Medicaid and CHIP Members is now available. Please download a copy of the Provider Manual directly at http://manuals.mcna.net/texas. For an overview of the changes made, please review the Revision History on page 217.


Upcoming Training Webinars

Posted: May 14, 2019

Online Webinars

MCNA is hosting the following online webinar training sessions:

  • May 28, 2019 - Provider Portal
  • June 25, 2019 - Members Services and Member Advocate Outreach Specialists (MAOS)
  • July 30, 2019 - Credentialing

All webinars are available in either a 9:30am or 11:00am session.

To RSVP

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. For questions, please contact the MCNA Provider Relations Department at 1-855-776-6262.


New Pediatric Sedation / Anesthesia Requirement

Posted: May 3, 2019

Effective September 1, 2019, dentists holding level 2 – 4 anesthesia permits cannot administer sedation / anesthesia to patients younger than 13 years of age without an authorization to do so issued by the Texas State Board of Dental Examiners (TSBDE). Click here to read more about meeting this requirement through a new continuing education course offered by the Texas Dental Association.

Once you complete the required courses please submit your course completion documentation to mcnacredentialing@mcna.net. Please use subject line “Texas Pediatric Sedation Authorization Course."


Provider Lunch & Learn in Corpus Christi

Posted: April 10, 2019

Please join us June 13, 2019, at 11:30am-2:00pm CST for a Lunch & Learn event at:

Holiday Inn
707 N. Shoreline Blvd.
Corpus Christi, Texas 78401

Lunch will be provided for all attendees. Please RSVP if you would like to attend the session. Email TexasSeminars@mcna.net with your name, contact info, and office information. For questions, please contact the MCNA Provider Hotline at 1-855-776-6262.


New Pediatric Sedation / Anesthesia Requirement

Posted: March 25, 2019

Effective September 1, 2019, dentists holding level 2 – 4 anesthesia permits cannot administer sedation / anesthesia to patients younger than 13 years of age without an authorization to do so issued by the Texas State Board of Dental Examiners (TSBDE). Click here to read more about meeting this requirement through a new continuing education course offered by the Texas Dental Association.


Restorations: New Review Process for Standard of Care

Posted: February 7, 2019

A new review process for standard of care for restorations will go into effect March 9, 2019. Please click here to read MCNA's provider bulletin for full details about this change and all associated requirements. If you have questions, please contact MCNA’s Provider Hotline at 1-855-776-MCNA (6262). We appreciate your participation in our network and look forward our continued partnership in care for the Medicaid and CHIP children of Texas.


Provider Quick Reference Guide

Posted: February 7, 2019

A new provider quick reference guide is available for your office, which lists important contact and other plan information. Please download your copy at http://guides.mcna.net/qrg-tx.