Provider News Feed

Online Webinars

MCNA is hosting the following online webinar training sessions:

• May 26, 2020: Caries Risk Assessment
• July 7, 2020: Claims, Complaints, and Appeals
• July 28, 2020: Charting Requirements

All webinars are available in either a 9:30am or 11:00am session.

To RSVP

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. For questions, please contact the MCNA Provider Relations Department at 1-855-776-6262.

The American Academy of Pediatric Dentistry (AAPD) has released a Practice Checklist meant to help dental offices address significant areas of practice that may need attention prior to resumption of pre-pandemic levels of care. Please click here to review this guidance from the AAPD.

In accordance with an Executive Order Number GA-14 declaring a state of emergency related to the 2019 novel coronavirus (COVID-19), MCNA is requiring dental providers to provide only emergency or urgent dental services at this time. Please view our Frequently Asked Questions for additional information.

A new administrative tool is now available for your office. The Practice Site Performance Summary provides you with an overall summary report of your practice's operational and clinical performance outcomes. Click here to read more about this innovative new tool from MCNA.

The American Dental Association (ADA) has released interim guidance for the screening of patients to identify COVID-19 infection, and methods to minimize the risk of transmission. Please click here to review these recommended resources.

CHIP copayments are waived for services provided from March 13, 2020, through April 30, 2020. Click here to learn more about this waiver and how it may affect your office.

Please see the following important information from the Texas Health and Human Services Commission (HHSC) and the Texas Office of Inspector General (OIG). Click here to read HHSC's bulletin about resources available through the CARES Act. Click here to read OIG’s notice about deadline extensions.

The Texas Department of State Health Services (DSHS) has prepared a guide with recommendations for healthcare personnel evaluating patients for possible coronavirus disease 2019 (COVID-19) infection. Please click here to access the full guide.

Online Webinars

MCNA is hosting the following online webinar training sessions regarding CHIP:

• February 25, 2020
• March 31, 2020
• April 28, 2020

All webinars are available in either a 9:30am or 11:00am session.

To RSVP

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. For questions, please contact the MCNA Provider Relations Department at 1-855-776-6262.

A new version of the Texas Provider Manual will go into effect March 7, 2020. To download a preview copy of the new manual, go to http://manuals.mcna.net/texas?v=1.12. Click here to view the most current updates. You can also view the entire "Revision History" section located at the back of the manual. The current Texas Provider Manual is always accessible at http://manuals.mcna.net/texas.

Please contact your Provider Relations Representative for additional information regarding these changes.