Provider News Feed

MCNA would like to share some important information with you regarding House Bill 44 and amendments to Texas Government Code regarding provider nondiscrimination for vaccine status. Please read our latest Provider Bulletin to learn more.

We have updated our Clinical Practice Guidelines (CPGs). MCNA's approved CPGs can be found under the "Guides and Tools" section of our website and the "Support and Downloads" page in the Provider Portal.

ADA members, get ready for SmileCon 2024! Come visit the MCNA team on October 18-19 at booth #543 to snap some pictures at our selfie studio and register for our iPad raffle. Looking forward to seeing our Dental Superheroes in New Orleans!

MCNA would like to share some important information with you regarding changes to the administration of vaccines effective October 1, 2024. Please review our provider bulletin carefully and contact MCNA Provider Relations with any questions you may have.

MCNA is hosting the following online webinar training sessions:

October 29, 2024

• 11:00am or 1:30pm: Corrected Claims Process

November 26, 2024

• 11:00am or 1:30pm: CHIP Presentation

December 17, 2024

• 11:00am or 1:30pm: Credentialing

Please visit our Provider Training Webinars page to RSVP at least 24 hours before the scheduled webinar to ensure that you receive an invite. For questions, please contact the MCNA Provider Hotline at 1-855-776-6262.

The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

• Our Case Management Team: Here to Help

• MCNA's Provider Training Webinars

• New Clinical Practice Guidelines

• Drive Traffic and Build Trust with an Email Newsletter

• Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.

As a committed partner in combatting fraud, waste, and abuse in the Medicaid Program, MCNA works to prevent and recover overpayments paid to providers. Please refer to our latest Provider Bulletin to learn more about your office's role in identifying and recovering overpayments.

A new version of the Texas Medicaid and CHIP Provider Manual is now available. You will find a summary of the changes for v1.23 in the Revision History located at the back of the manual. We encourage you to download a copy of the new Texas Provider Manual today at https://manuals.mcna.net/texas.

MCNA is hosting the following online webinar training sessions:

July 30, 2024

• 11:00am or 1:30pm: Submission of X-rays, Narratives, and Photos

August 27, 2024

• 11:00am or 1:30pm: Charting Requirements

September 24, 2024

• 11:00am or 1:30pm: General Anesthesia Cases for Members Aged 6 and Under

Please visit our Provider Training Webinars page to RSVP at least 24 hours before the scheduled webinar to ensure that you receive an invite. For questions, please contact the MCNA Provider Hotline at 1-855-776-6262.

We have updated our Clinical Practice Guidelines (CPGs). Our approved 2024 CPGs can be found under the "Guides and Tools" section of our website and the "Support and Downloads" page in the Provider Portal.